Returns Jira Ceramics Shop

Don’t worry !!!
For sure we find a solution for you.

At Jira Ceramics Shop, your satisfaction is my priority. We offer hussle-free return policy to ensure you can shop with confidence.
If you’re not completely satisfied with your purchase,
I’m here to help you.

RETURN PERIOD

I understand that sometimes things don't work out. That's why I offer you 30-day return window from the date od purchase. Take your time and decide if your purchase is right for you.

EASY RETURN PROCESS

Returning an item is simple and straightforward:

Contact me with an contact form or by mail contact @jiraceramics.com about your return
I will send you message with return details
The way of return depends on the country from which the return will be ship and delivery company

RETURN SHIPPING COSTS

Return shipping costs :

if the purchase is not right for you I offer you 30-day return window but the shipping costs for return are on your site. That's why please make thoughtful purchases
in situation when you will receive damage product I offer you free shipping return costs. Ofcourse I do my best and all of the orders are packed safely
all of the return shipping costs depends on the country which from the return will be ship

PROMPT REFUNDS

Once I receive your returned item, I will process your refund 3-5 business days. The refund will be issued to your original payment method.

LOST/DAMAGE PACKAGE RETURN

If your order lost or damage upon arrival please email me by a contact form or email [email protected].

All of the orders are insurance and for sure we find a solution for this situation.

SUPPORT AND ASSISTANCE

I am here to help you !!!

If you have any questions or need assistance with your return, I am here to help you. Contact me via contact form or email : [email protected]

RETURN POLICY EXCEPTIONS

While most items can be returned, some exceptions apply. Personalized items, final sale products and certain perishable goods are non-returnable.