Don’t worry !!!
For sure we find a solution for you.
At Jira Ceramics Shop, your satisfaction is my priority. We offer hussle-free return policy to ensure you can shop with confidence.
If you’re not completely satisfied with your purchase,
I’m here to help you.
I understand that sometimes things don't work out. That's why I offer you 30-day return window from the date od purchase. Take your time and decide if your purchase is right for you.
Returning an item is simple and straightforward:
- Contact me with an contact form or by mail contact @jiraceramics.com about your return
- I will send you message with return details
- The way of return depends on the country from which the return will be ship and delivery company
Return shipping costs :
- if the purchase is not right for you I offer you 30-day return window but the shipping costs for return are on your site. That's why please make thoughtful purchases
- in situation when you will receive damage product I offer you free shipping return costs. Ofcourse I do my best and all of the orders are packed safely
- all of the return shipping costs depends on the country which from the return will be ship
Once I receive your returned item, I will process your refund 3-5 business days. The refund will be issued to your original payment method.
If your order lost or damage upon arrival please email me by a contact form or email [email protected].
All of the orders are insurance and for sure we find a solution for this situation.
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I am here to help you !!!
If you have any questions or need assistance with your return, I am here to help you. Contact me via contact form or email : [email protected]
While most items can be returned, some exceptions apply. Personalized items, final sale products and certain perishable goods are non-returnable.
