FREQUENTLY ASKED QUESTIONS
All works – at each stage, from the begining Sara is creating personally.
One-woman-business which connect fuctionality, modern design and nature textures.
ORDERS
Yes, but remember – each piece of ceramics is a unique creation of my hands.
On each dish, the colors and patterns are arranged slightly differently,
This is an inherent feature and advantage of works created from scratch and entirely by hand.
With in-stock and payment confirmation, your order will be shipped within 3-5 business days.
Worlwide shipping. International customers are solely responsible for any custom fees due upon arrival of orders.
Shipping costs are estimated by a country where package will be send. You can see the costs applying your shipping adress in checkout.
Upon shipping you will receive a confirmation email with the tracking number. The time of the delivery is determined and estimated by a courier service but also a place to where package is shipped.
You can pickup your order stacionary at Wroclaw, Grabiszyńska 309C. Check "local pickup" at checkout to skip shipping cost.
Yes, I am open for individual custom orders and collaboration, but it is affected at the project details you would like to order.
If you have a qustion please contact by mail [email protected] or contact form.
RETURNS & CANCELLATIONS
At Jira Ceramics Shop, your satisfaction is my priority. We offer hussle-free return policy to ensure you can shop with confidence.
If you’re not completely satisfied with your purchase, I’m here to help you.
I understand that sometimes things don't work out. That's why I offer you 30-day return window from the date od purchase. Take your time and decide if your purchase is right for you.
About return and cancellations process you will find the details in RETURNS.
Yes, I will accept a cancellation within 24 hrs of purchasing, just email [email protected] with all your order info please!
CERAMIC CARE
Yes, each pieces are dishwasher and microwave save, but you can extend life of your ceramics with simple tips.
Please read about ceramic care.
